FAQ

Welcome to the Trinity Car Rental Boutique FAQ page! We’ve compiled a list of the most frequently asked questions to assist you in planning your next luxury car rental in Dubai. If you have any other questions, please feel free to contact us directly.


1. What types of luxury cars do you offer for rent?

At Trinity Car Rental Boutique, we offer a wide range of premium vehicles to suit all tastes and needs. Our Trinity car fleet includes:

  • Exotic sports cars: Lamborghini Huracán, Ferrari 488 GTB, Aston Martin DB11
  • Luxury sedans: Rolls Royce Phantom, Mercedes-Benz S-Class, BMW 7 Series
  • Luxury SUVs: Bentley Bentayga, Range Rover Vogue, Porsche Cayenne

Each car is meticulously maintained to ensure a flawless experience.


2. How do I book a luxury car rental?

Booking a luxury car hire is quick and easy. You can book your car through our website by following these simple steps:

  1. Select your vehicle from our fleet.
  2. Choose your rental dates (start and end).
  3. Enter your details, including delivery/pick-up location.
  4. Complete the payment through our secure online payment gateway.

Once the booking is confirmed, you’ll receive a confirmation email with all the details.


3. What documents do I need to rent a car?

To rent a luxury car from Trinity Car Rental Boutique, you will need to provide the following documents:

  • A valid passport (for tourists or visitors).
  • A valid driver’s license (an international driver’s permit may be required for non-Gulf residents).
  • A credit card for payment and a deposit.
  • Proof of residence (if applicable).

Make sure all documents are valid for the entire duration of the rental.


4. Is insurance included in the rental price?

Yes, we include basic insurance coverage in the rental price for your peace of mind. However, the level of coverage depends on the type of vehicle you choose. Additional premium insurance options are available for those who want extra protection. Please ask our team about available upgrades to suit your needs.


5. Can I hire a chauffeur along with the car?

Absolutely! We offer chauffeur services as an add-on to any luxury car rental. Our professional chauffeurs are experienced and will ensure that you travel in style and comfort, whether for business, sightseeing, or special occasions. To arrange a chauffeur, simply request it when booking your car.


6. Can I pick up and return the car at different locations?

Yes, we offer flexible pick-up and drop-off options. Whether you’re arriving at Dubai International Airport or need the car delivered to your hotel, we can accommodate your needs. Please specify your preferred locations when booking your rental. Additional delivery fees may apply depending on the distance.


7. What are the age requirements to rent a luxury car?

To rent a luxury car from Trinity Car Rental Boutique, you must be at least 25 years old and have held a valid driver’s license for a minimum of two years. Exceptions may apply for select cars and under special circumstances. Please contact us for more details.


8. What is the minimum rental period?

The minimum rental period for our luxury car hire service is 24 hours. If you wish to rent a car for a shorter period, please get in touch with us, and we will try to accommodate your request.


9. Do you offer long-term rentals?

Yes, we offer long-term luxury car rentals for those staying in Dubai for an extended period. Whether you need a car for a month, a few months, or longer, we can provide flexible rental terms that suit your schedule. Please contact us to discuss your specific needs and receive a personalized quote.


10. Are there any mileage limits?

Our standard rental agreements come with unlimited mileage. However, certain vehicles may have mileage limits based on the rental duration or destination. If you plan to drive a lot, feel free to discuss your mileage needs with us, and we’ll tailor the rental to your specifications.


11. What happens if I return the car late?

If you return the vehicle late, additional charges will apply based on the hourly or daily rental rate. We understand that sometimes delays happen, so please inform us in advance if you’re running behind schedule. Our team will try to accommodate any changes if possible.


12. Can I drive outside of Dubai?

Yes, most of our vehicles can be driven to other parts of the UAE. However, you must inform us in advance if you plan to take the car outside Dubai. Please note that some cars may have restrictions on certain regions, and additional insurance coverage may be required.


13. Do you offer cars for special occasions like weddings or events?

Yes, we offer our luxury car rental services for special events like weddings, anniversaries, corporate functions, and more. Our luxury fleet is the perfect way to add elegance and style to any occasion. For events, we also offer chauffeur services for an extra touch of luxury.


14. What if I need to cancel my reservation?

We understand that plans can change. Cancellations are accepted according to our cancellation policy, which is usually within 24 hours before the scheduled pick-up time. A cancellation fee may apply depending on the circumstances. Please refer to our Terms and Conditions for more details.


15. What should I do if the car breaks down or I have an issue during the rental?

If you experience any issues with the car during your rental, please contact us immediately. Our team will provide 24/7 support and arrange for roadside assistance or a replacement vehicle if necessary. We are committed to ensuring you have a hassle-free experience.